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IT Services Tailored for You

We believe technology should empower your business not complicate it.


Bundled Services Make It Easy For You

We’ve taken the hard work out of knowing what’s right for your company. Our comprehensive suite of IT solutions, all with a focus on cyber security, are grouped into four key areas:

User Services

Our User Services Bundle is crafted to address all the essential needs of individual users, ensuring they have the tools and support to excel in their roles. This bundle is your one-stop solution for seamless, frustration-free IT services, designed with simplicity and efficiency in mind.

  • EMAIL SECURITY

    Email security protects your users' email accounts and communications by using encryption, authentication, and anti-phishing techniques. It's crucial for safeguarding sensitive information, preventing cyberattacks, ensuring compliance, maintaining trust, and keeping your business operations running smoothly.

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  • SECURITY AWARENESS TRAINING

    Employees are the first line of defense against cyber threats. Security Awareness Training teaches your teams about different types of cyber threats and how to spot and prevent them, which helps lower the risk of successful attacks. This training includes ongoing security testing and aims to foster a culture of security awareness within your organization.

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  • ENDPOINT BACKUP

    Endpoint backup is about protecting data on laptops and desktops by making secure copies stored in the cloud or on centralized servers. It provides regular data backups and monitoring, making it easy to restore information in case of loss, theft, or damage. This process is vital for your organization's safeguarding against data loss and cyber threats, ensuring compliance with regulations, and supporting disaster recovery.

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  • REMOTE HELP DESK

    A remote help desk offers technical support from afar using different communication methods, enabling your organization and its teams to get help without being physically present. Its main advantages include convenience, cost savings, and flexibility, making it crucial for quick IT support in today’s digital world. By improving problem-solving and reducing downtime, remote help desks boost operational efficiency and user satisfaction.

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Device Services

Ensure that the PCs and laptops your staff rely on are always up-to-date and protected. From PC patching to onsite dispatch and managed detection, our Device Services are designed to keep your hardware performing at its best, minimizing downtime and maximizing productivity.

  • PATCH MANAGEMENT

    Patching is important for fixing system vulnerabilities found after scheduled updates. It involves managing updates to minimize security risks, resolve bugs, and improve performance. A good patch management process is key to protecting your systems from threats, ensuring stability, and staying compliant with regulations.

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  • MANAGED DETECTION & RESPONSE (MDR)

    Managed Detection and Response (MDR) is a comprehensive cybersecurity service that helps organizations with advanced threat detection, response, and continuous monitoring. It involves third-party cybersecurity professionals who provide proactive monitoring and utilize advanced technologies like AI to ensure robust protection. MDR is essential for businesses facing increased cyber threats, offering expert protection at a cost-effective price, allowing organizations to mitigate risks and focus on growth while maintaining security.

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  • ENDPOINT ENCRYPTION

    Endpoint encryption means securing data on devices like laptops, desktops, and tablets to prevent unauthorized access and theft. This practice helps organizations protect sensitive information and reduce the risk of data breaches, especially for remote workers or those using multiple devices. By adopting endpoint encryption, your organization can enhance security, ensure compliance, and improve operational efficiency while keeping sensitive information safe from unauthorized users.

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  • ON-SITE HELP DESK DISPATCH

    On-Site Help Desk Dispatch is a service model where tech support staff go to a user's location to resolve IT issues. This service provides in-person troubleshooting, emergency response, remote support integration, and compliance with service level agreements. Businesses rely on this model for effective IT support. On-site help desk services are essential for your organization, providing a direct way to handle IT problems, reducing downtime, and boosting productivity and security.

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Network Services

Optimize and secure your entire network infrastructure. Our Network Services cover everything from server and LAN management to wireless, firewall, and WAN management, ensuring your business stays connected and protected at all times.

  • SERVER MANAGEMENT

    Managing server networks is vital for monitoring and optimizing the resources that support server infrastructure. This includes key tasks like identifying issues through network monitoring, managing configurations and security, balancing loads, and ensuring scalability. Good management improves communication between servers and users, enhancing the performance, security, and reliability of your organization’s IT infrastructure, leading to smoother operations and better user experiences.

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  • LAN MANAGEMENT

    LAN management is about overseeing and ensuring that local area networks run smoothly. Key tasks include setting up and configuring the network, monitoring its performance, enforcing security measures, troubleshooting problems, managing user access, performing backups, and updating software. Good LAN management is crucial for keeping your network efficient and secure while supporting connected devices. It ensures a secure, reliable, and scalable network that meets your users' needs and protects against performance issues and security threats.

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  • WIRELESS MANAGEMENT

    Wireless management involves the tools and processes for setting up, monitoring, and controlling your wireless networks like Wi-Fi. Key elements include configuration management, performance monitoring, security enforcement, optimization, troubleshooting, device management, and reporting. Good wireless management is essential for keeping networks running efficiently and securely in any environment that depends on reliable wireless connectivity. As your network becomes increasingly important in your users' daily lives, effective management is crucial for ensuring secure operations and reducing disruptions.

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  • FIREWALL MANAGMENT

    Firewall management involves setting up, monitoring, and maintaining firewall systems to control network traffic based on security protocols. Key tasks include creating policies, watching for suspicious activities, updating software, logging events, optimizing performance, and ensuring compliance with security standards. Effective management is essential for protecting network resources from cyber threats while allowing secure communication. It plays a critical role in keeping networks, systems, and data safe from unauthorized access. Overall, solid firewall management is crucial for your organization’s security, protecting valuable assets, ensuring smooth network operations, and meeting regulatory requirements.

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  • WAN MANAGEMENT

    WAN management is all about overseeing and optimizing wide area networks that connect different locations to a central network or the internet. Key aspects include monitoring the network, managing bandwidth, ensuring security, prioritizing traffic, handling faults, maintaining configurations, scaling, and using SD-WAN technology. Good WAN management is vital for keeping your business's network safe, reliable, and cost-effective. It enhances performance, supports growth, allows secure data transmission, and provides the flexibility to integrate new technologies or adapt to changing your business needs, making it essential for today’s IT infrastructure.

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Additional Services

We go beyond the basics to provide advanced IT solutions that strengthen your business’s resilience and optimize your technology infrastructure. Our additional services are designed to ensure that your operations remain uninterrupted, efficient and secure.

  • BUSINESS CONTINUITY

    Business continuity is essential for your organization to keep operations running smoothly or to recover quickly after disruptions like natural disasters or cyberattacks. It requires detailed planning, including risk assessments and recovery strategies, to minimize downtime and protect critical functions. The main benefits include less financial loss, maintaining customer trust, and meeting legal requirements. In today's unpredictable world, having a strong business continuity plan is key to resilience and long-term success.

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  • VIRTUALIZATION MANAGEMENT

    Virtualization management focuses on improving the efficiency of virtual environments, including virtual machines, networks, and storage in IT systems. This includes key tasks like allocating resources, optimizing performance, managing security, and automating processes. Tools such as VMware vCenter and Microsoft System Center assist with these tasks. Effective management is essential for maximizing resource use, reducing costs, and ensuring security and scalability. Without proper management, your organization may risk wasting resources, facing inefficiencies, and experiencing increased downtime.

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  • SAN (STORAGE AREA NETWORK) MANAGEMENT

    A Storage Area Network (SAN) is a high-speed, dedicated network that allows multiple servers to access consolidated block-level storage, improving performance and resource use. Key benefits include centralized storage management, fast data transfer, scalability, and enhanced data availability through redundancy features like RAID. SANs are essential for businesses handling large data volumes or needing reliable storage access, as they reduce downtime, boost operational efficiency, and offer improved security and virtualization support. Overall, SANs deliver significant reliability and performance gains at a lower cost per server.

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  • NAS (NETWORK ATTACHED STORAGE) MANAGEMENT

    NAS (Network-Attached Storage) Management involves overseeing NAS devices for effective data storage and sharing within a network. It includes data backup, user access control, storage monitoring, and security management, all crucial for collaboration and data security in businesses. NAS is essential for companies managing large amounts of data, providing centralized storage, improved collaboration, built-in security, scalability, and cost-effectiveness. It ensures flexibility, enhanced data performance, and business continuity through reliable backups.

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